Returns

Basement Lighting Company Return Policy

Effective Date: 01/16/2025

Returns:

All sales are final unless the product is not as described or item(s) received were damaged in transit. All items are inspected prior to shipping.


Refund:

Refunds will only be for items received damage and there were no signs of damage to the outer shipping box. All refund request, must be submitted within 24 hours of delivery.


Processing Time:

Please allow 3 business days for us to process your return and issue a refund or exchange after we receive the returned items.

Questions or Concerns:

If you have any questions or concerns about our return policy, please contact our Customer Service team at customerservice@basementlightingcompany.com.
This return policy can be customized further to meet your specific business needs and should comply with applicable local, state, and federal regulations. Be sure to communicate this policy clearly to your customers on your website, invoices, and any other relevant documentation.