Cancellation policy

Purchase Options Cancellation Policy

Last Updated: May 11, 2026

Overview

Basement Lighting Company, LLC offers purchase options, including subscription and recurring purchase plans, to provide our customers with a convenient and flexible shopping experience. This policy outlines your rights and options regarding cancellation of any such plans.

Cancellation

You may cancel your subscription or recurring purchase plan at any time. To cancel, contact us at info@basementlightingcompany.com or manage your subscription directly through your account on our website. Cancellations are effective immediately upon confirmation.

To avoid being charged for the next billing cycle, we recommend cancelling at least 24 hours before your next scheduled billing date. Orders that have already been processed and shipped prior to cancellation cannot be cancelled or refunded under this policy and are instead subject to our Refund Policy.

Refunds Upon Cancellation

If you cancel mid-billing cycle, you will receive a prorated refund for any unused portion of your current subscription period. Refunds will be issued to your original payment method within 10 business days of your cancellation confirmation. Please allow additional time for your bank or credit card company to process and post the credit.

Changes to Your Subscription

You may modify your subscription at any time, including changes to frequency, quantity, or delivery address, by logging into your account or contacting us at info@basementlightingcompany.com. Modifications requested after an order has already been processed may not be accommodated.

Suspension of Purchase Options

As our subscription and recurring purchase programs are currently in development, specific plan details, billing cycles, and available products are subject to change. We will notify you of any material changes to your plan in advance, and you will have the opportunity to cancel before any changes take effect.

Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted to our website and will be effective upon posting. Your continued use of any subscription or purchase option plan following any changes constitutes your acceptance of the revised policy.

Contact Us

For any questions regarding cancellations or your purchase options, please contact us at info@basementlightingcompany.com.